Q: Do you have certificates valid in Europe?
A: Yes. All the products pass CE/FCC/ROHS certification and meet export standards
Q: Can I visit your factory and company office?
A: Sure, Any time!
Q: How about the quality of your products?
A: Our raw materials are purchased from qualified suppliers. and we have a strong quality control team to guarantee our products quality
Q: Can I get an sample?
A: Yes, you can. Please feel free to contact us.
Q: How do you pack up?
A: We pack up with gift box, outside is carton box.
Q: What's your MOQ? Can you accept ODM&OEM order or small order?
A: (1) For small order, 1 piece also can order, we haven’t strict limit if we has product in stock.
(2) ODM and OEM are warmly accepted. OEM MOQ is 200pcs. We are very glad to provide customized service for you, including packing, logo, software and so on.
Q: What's your payment terms？
A: We can accept many payment methods, such as, T/T, L/C, Western Union, Money Gram,PayPal, Online Bank Payment, VISA, Escrow, etc. And 30% deposit and 70% balance by T/T before shipment after inspection (OEM order).
Q: What’s your warranty policy?
A: We provide 12 months guarantee, all defective products will be replaced for free. Usually, all our products will be tested one by one before shipping.